Privacy notice

Last updated: 31 October 2026

This notice explains how AJL Creations Ltd uses the details you give us when you send an enquiry through this website or contact us on WhatsApp.

Who we are

AJL Creations Ltd is a home and garden joinery business, registered in England and Wales (company number 16198882). Our registered office is The Cottage, First Floor, Alex House, South Parade, Morley, Leeds, LS27 8AJ. We are registered with the Information Commissioner's Office (ICO), registration number ZB963574.

For anything about your personal information, contact Arran at arran@ajlcreationsltd.co.uk or on 07516 090310.

What we collect

When you use the enquiry form we collect:

• your name and phone number
• your email address, if you choose to give it
• the type of work you're interested in and the details you write about your space

If you message us on WhatsApp, we'll also have your WhatsApp number and any messages and photos you send.

Why we use it

We use your details only to reply to your enquiry, give you a price, and arrange and carry out any work or delivery you ask for. We do this because you've asked us to, and because it's needed before we can agree a job with you.

We don't sell your details or use them for marketing, and we don't add you to a mailing list.

Who else sees it

Enquiry form messages are passed to our email inbox by Web3Forms, a form delivery service, and are stored in our email account with Microsoft. WhatsApp messages are handled by WhatsApp (Meta). These services only process your details to deliver and store our messages.

If you become a customer, your name, address and invoice details are kept in our accounting software and shared with our accountants.

How long we keep it

If your enquiry doesn't lead to any work, we delete it within 12 months. If you become a customer, we keep invoices and related records for 6 years, as UK tax rules require.

Your rights

You can ask to see the information we hold about you, ask us to correct it, or ask us to delete it. Just email or call Arran using the details above.

If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.